Privacy policy

1. Data controller

The controller of personal data is the Seller running the VoxelTropia shop (a natural person, unregistered business activity).

The seller's details (name, address, e-mail) will be published here before the shop opens.

For data protection matters write to: the seller's e-mail address (published before the shop opens).

2. What data we process

When you buy in the shop we process: your in-game nick, the in-game account identifier (UUID), your e-mail address, the rank purchased, the amount and dates of the order, and a record of your consents with the time they were given. Providing the data is voluntary, but it is necessary to make a purchase.

3. Purposes and legal bases

• Fulfilling the order, granting the rank and sending the confirmation: Article 6(1)(b) GDPR (performance of a contract).
• Tax and accounting obligations and keeping the sales record of unregistered activity: Article 6(1)(c) GDPR (legal obligation).
• Handling complaints and establishing, pursuing or defending claims: Article 6(1)(f) GDPR (the controller's legitimate interest).

4. Recipients of data

Data may be received by entities that serve the shop on our behalf:

• HotPay, the payment operator (processing BLIK payments and fast bank transfers),
• the hosting provider,
• the e-mail provider.

We do not sell data and do not pass it on for marketing purposes.

5. Retention period

Sales data is kept for 5 years from the end of the tax year in which the contract was concluded. Complaint data is kept until the claims become time-barred.

6. Your rights

You have the right of access to your data, rectification, erasure, restriction of processing and portability, and, where processing is based on Article 6(1)(f) GDPR, the right to object. Send requests to the seller's e-mail address (published before the shop opens). The right to erasure does not cover data we are required to keep by law.

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warszawa, Poland.

We do not profile users and do not make automated decisions about them.

7. Website

• The website sets no cookies and uses no analytics or tracking tools. Fonts are served from our own server, with no requests to third-party font providers or CDNs.
• On pages with the server address card, your browser sends a request to the external service api.mcstatus.io to check the server status. The service receives your IP address and browser data, as with any web request. The result is stored briefly in the browser's sessionStorage and deleted when the tab closes. It is not a cookie and is not used for tracking.
• The hosting provider may keep standard server logs (IP address, time, requested address).
• The Discord link leads to an external service with its own privacy policy.

The purchase rules are described in the Shop terms.